Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Welcome to 2019! While many of us have made new years resolutions, we often forget about our furry friends! So, given that January is National Train your Dog month, we challenge you to learn something new with your dog!
January is the month chosen for this holiday because many families bring a new pet into their home as a holiday gift! Unfortunately, in turn, a lot of them are surrendered due to behavioural issues. That is why training is so important! It is believed that when a dog behaves – they have a much lower chance of being brought to a shelter, etc.
There are many options for training – but the most important thing is to make sure you do your research prior to making a decision. When you make a decision on a trainer, it is a good idea to ask them to observe a class. Some things you should take note of are:
Do the dogs and owners seem happy? Read some reviews about the trainer and ask the other owners in the class their opinion
Find out what kind of things they will learn in the class? Does it fit your needs? Does it fit your goals for your dog?
Is socialization an important part of the class?
Is the training area safe and comfortable for your dog?
Is the training area clean? Does the trainer require up to date vaccines?
Does the chosen trainer use positive reinforcement?
One thing to remember is that not only should training be beneficial to you and your pet – it should also be fun!
If you have any questions or concerns about your dog and training, please do not hesitate about asking questions to any of our staff at Torbay Road Animal Hospital!
With recent changes to restrictions on businesses, we are pleased to advise that effective June 8, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Thursday: 8:00 am - 8:00 pm
- Friday: 8:00 am - 5:00 pm
- Saturday: 9:00 am - 1:00 pm
- Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Torbay Road Animal Hospital