We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
In today’s society, there is a fast-growing interest in nutrition and wellness. People have become far more aware of what they are eating, where their food comes from and what nutritional value it brings to their diet. This information is also very important when we are considering our pet’s diets. Nutrition can have a major influence on our pet’s health in areas other than weight. There are diets specific for aiding in the treatment and comfort of skin diseases, arthritis, urinary diseases and even stress and anxiety. Therapeutic diets can help greatly improve health conditions allowing for fewer medications needed and less money being spent on veterinary visits.
A dog should have a “waist” visible in his or her abdomen, behind the rib cage, as viewed from above and the side. Also, you should be able to feel your dog’s ribs easily, without poking through fat. If either of these is not the case, please book a nutrition consultation so we can help you get your pet back to a healthy weight.
Is my cat fat?
We use the same body condition score for cats as we do for dogs, with 1 being emaciated and 5 being morbidly obese. Your veterinarian will score your cat’s body weight during annual physical exams. Cats are typically considered overweight when their ribs are not easily palpable and they do not have a visible waistline. Cats require a lot fewer calories than many owners may think; especially indoor cats and cats that have been spayed/neutered. This is why it is important to consult with your veterinarian or pet nutritionist about your cat’s dietary needs around the time they are spayed/neutered.
What is offered in a nutritional consultation?
One of our technologists will weigh your cat/dog, take their measurements and then can enter this information into a program that will formulate their ideal body weight. From there, they will go over diet options with you. This will be what type of food and amount would best suit their needs (taking into consideration any medical concerns) to reach their ideal body weight.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Friday, March 19, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 709.753.0506. We will take a history of your pet from outside your car, and bring your pet into the clinic for an examination with the veterinarian. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 9:00 am - 5:00 pm. We are closed Saturday & Sunday.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Torbay Road Animal Hospital