Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Did you know that we offer affordable financing options for our clients? We have partnered with PayBright to provide you with the option to finance your pet’s healthcare. We also offer 0% interest financing options for financing terms completed within three months.
Approval can be instant! You can finance any amount from $300 to $25,000. Please note that there is a monthly processing fee of $6.95.
You only need two pieces of ID and a void cheque to complete the application. Approval can be obtained within a few minutes of a completed application or you can apply for financing from the comfort of your own home before your visit.
You don’t have to use the entire approved amount nor do you have to use it immediately. Your approved amount is available to you for 1 year from the approval date.
Excluding any interest and the $6.95 processing fee, there are no hidden costs and you can pay off your entire amount at any time.
With recent changes to restrictions on businesses, we are pleased to advise that effective June 8, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Thursday: 8:00 am - 8:00 pm
- Friday: 8:00 am - 5:00 pm
- Saturday: 9:00 am - 1:00 pm
- Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Torbay Road Animal Hospital